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    6. 勇往直前 - 小中型非營利事業實務

    勇往直前 - 小中型非營利事業實務

    Author 艾倫‧傑克生 & 法蘭西絲‧唐若文
    Publisher 五觀藝術
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    Released
    2010/07/21
    Language
    Traditional Chinese
    File format
    PDF (52MB), fit in large screen and Pubook
    Pages
    202
    ID
    400
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    本書書名「勇往直前」(Managing to Survive)可以做多種解釋。一直以來,我們都與那些設法生存下去的組織,維持著密切的工作關係。無論樂不樂意,它們都必須去面對管理問題以及新近發展出來的財務限制,這些它們過去並不關心的問題。本書的對象,通常是小型、資源及技術都不足的組織;這些組織中,有許多正在向這個新穎但令人不知所措的「管理主義」、「經濟理性主義」與「民營化」世界尋求幫助,伴隨這些概念而來的要求,則是與績效和成果衡量有關的責信度(accountability)。

    我們希望本書不僅能找出某些生存之道,也能在改善實務與提供更好的服務方面,提出適切的建言。書中將清楚地顯示,我們的基本立場是,好的管理對於一個機構的業務品質有極大的貢獻;機構若求存續,必定要有好的管理與業務品質作為支撐基礎。由於書名所指過於廣泛,我們覺得有必要加上副題「非營利機構的管理實務」(Managerial practice in not-for-profit organizations),以釐清我們的目標讀者,及此書的主要目的。在所有「非營利」的團體中,我們特別注意小型的組織,尤其是強調以「人力服務」(human services)為導向的組織。這些範疇,將在這篇導讀的後半部加以解釋。許多論及管理的文獻都先假定組織的規模龐大,所以鮮少論及與「小」有關的特殊議題,但這對人力服務來說卻特別重要,因為這類機構的規模大都不大。
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    中文序 蕭新煌
    謝 辭
    導 讀
    1. 一般管理課題
    ‧政治與經濟環境概況 ‧管理與領導 ‧組織與公眾關係 ‧董事會與職員角色的相互關係 ‧義工∕志願服務 ‧「小」規模對於管理實務的衝擊 ‧能做什麼? ‧結語
    2. 招兵選將
    ‧董事會成員的徵募與甄選 ‧職員的徵募與甄選 ‧徵募與甄選的架構 ‧服務志工 ‧結語
    3. 融入組織
    ‧認識組織環境與熟悉工作概況‧新舊交接的特殊狀況
    ‧組織介紹‧應涵蓋的組織基本背景資料‧介紹具體的運作制度‧結語
    4. 激發人們的最大貢獻
    ‧職務訓練和人力資源發展‧ 工作表現評量、管理和運作與服務品質的穩定度‧結語
    5. 克服工作績效的種種障礙
    ‧時間管理 ‧會議 ‧壓力 ‧溝通 ‧結語
    6. 財務管理
    ‧各項財務管理的相互關係 ‧資金的獲取 ‧預算與成本‧結語
    7. 辦公室與物質資源管理
    ‧辦公室管理 ‧物質資源管理 ‧結語
    8. 情報管理
    ‧情報系統的用途‧情報系統的改善‧收集情報的態度‧情報處置
    ‧結語
    9. 方案效益
    ‧評量與監控 ‧規劃與評量 ‧結語
    總 結
    參考書目
    關鍵字
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    Details

    Released
    2010/07/21
    Language
    Traditional Chinese
    File format
    PDF: Fit in large screen
    Provide Adobe DRM
    Provide PDF
    Offer DRM free license
    No
    ID
    400

    評量與監控

    情報管理

    資源管理

    財務管理

    工作績效

    組織

    董事會

    管理與領導

    Buy products firstAnd download app to watch

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